This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Resolved: Currently dont have an active account

3.4
World Financial Group - Currently dont have an active account
Cant seem to access my agent account on site after an attempt to send off license to WFG. No response from email I sent to change my office and *** and to get through to their HQ office is endless hoops. I try not to leave too bad reviews , I am not impressed with this service . Agent Code 71IER
View full review
Comment
Helpful 0 Not helpful 0
Report
Resolved
ID
#1889781 Review #1889781 is a subjective opinion of poster.
Pros
  • Community
Cons
  • Customer service
  • Communication
Preferred solution
A response to help resolve the problem.
New Reviewer

To confirm a code 73ADW for my downline

3.2
HappyJust want to a code for my downline
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1831557 Review #1831557 is a subjective opinion of poster.
Location
Ellicott City, Maryland

2.8
I started investments via WFG 2013 and 2014, but had to returned to home country in March 2015 - to care for my 96-year-old mom who has Alzheimer's Disease. In June 2016 I went back to Calgary, Canada and asked for some money pulled out. I was given 2 funds from IA...
View full review
View full review
Comment
Helpful 2 Not helpful 2
Report
2 comments
#2082870

Not that the company is bad. its only a person had a special situation. Also WFG doesnt do investments it guides you towards the companies who are federally regulated.

Reply
1 0
View more comments
ID
#1658986 Review #1658986 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$125000
Preferred solution
Let the company propose a solution
New Reviewer

Non-existent WFG customer technical support - everything is automated

2.8
I tried to access myWFG website and I keep getting told that I am not allowed access to the website. I call the number my *** gave me to contact customer support. I also called the WFG Canada and US general contact numbers. Everything in the menu is all automated and there is NO live customer support. There is not even any group chat function where you can get a live response from support personnel or to reach a live person directly. When I called the WFG reservation and housing center number for the upcoming 2019 convention in Las Vegas, I was not given any other customer service number to reach. I do think that customer technical support at both WFG US and Canada is a complete JOKE. I am totally disappointed with WFG even though I am a California licensed agent.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1557170 Review #1557170 is a subjective opinion of poster.
Cons
  • Automated customer technical support
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

2.5
yes DFK at WFG called texted and visited says he will see what he can do and get back to me never did called him back lodging complaint through ombudsman of equitable DFK saying I am minister of christian brethren of Mennonite religion all the while training still did...
View full review
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1524003 Review #1524003 is a subjective opinion of poster.
Cons
  • Iuls offer few guarantees
  • Awful training
Reason of review
as noted
Loss
$108000
Preferred solution
Let the company propose a solution
New Reviewer

I need to speak to customer service

3.0
I got disconnected.I don't know what happened! I really need to speak to Customer Service with my account details.
View full review
Comment
Helpful 0 Not helpful 0
Report
1 comment
#1506968

Speak to your *** if your an associate you should what to do. I agree it gets difficult to speak to a live person but this is with every institution.

Takes me 1/2 an hour to speak with a hydro's live agent. This is our reality, everything is automated.Is WFG bad for this?

Reply
0 0
ID
#1255442 Review #1255442 is a subjective opinion of poster.
Location
Fairfield, California
Reason of review
Poor customer service

3.3
I have been with wfg for 4 months. I thought i would have made at least 50K because they say it only takes 1 client a week to make 100k by your self. I don't want to recruit anyone because im nervous about what they will say if they don't like it. Anyways its dang hard...
View full review
View full review
Comment
Helpful 3 Not helpful 58
Report
20 comments
#1190775

Hello Phoenix Anon. As expected, you're another one of the WFG anonytrons who stages the same old hit-and-run lies.

At some gut level, you must care that you have zero credibility. Of course we have no idea who are and which office you represent. But that doesn't matter. You’ll find, like I did, that you can’t forever run away from *yourself.* You can’t keep deceiving and stealing from good and kind people.

You *will* start to deeply hate yourself because of the constant fraud you commit and the constant lie you live.

Fortunately Phoenix Anon, it’s never too late for you to make a new start.

It’s never too late for you to leave WFG, this terrible harmful pernicious organization that turns its agent-victims into pathogenic viruses. Phoenix Anon, it's not too late to start your recovery and become a human being again.

Reply
8 0
View more comments
ID
#886401 Review #886401 is a subjective opinion of poster.
Location
Roseville, California
Reason of review
Hard to do, not for young people

2.9
Tess Peters is the most dishonest, unprofessional, ugliest, most obnoxious agent I ever met. She is a disgrace to Transamerica and WSB. In her greediness to make money, she will promise commissions, mislead new agents, even use and abuse there financial resources so...
View full review
View full review
Comment
Helpful 82 Not helpful 1
Report
7 comments
#1181961

My friend buys Walmart gift cards worth $100 each every time she goes for a presentation to a recruit . She claims to be a business expense pretending to give to that client as a gift but in REAITY she doesn't give to client but will use it for herself.

So that is WFG agents all about. I hope KARMA is around.

Reply
9 0
View more comments
ID
#877504 Review #877504 is a subjective opinion of poster.
Location
Orange, California
Service
World Financial Group Customer Care
Pros
  • Consistent motivation from team
Cons
  • Agents become so greedy with money
Reason of review
Poor customer service
Loss
$8000
Preferred solution
Let the company propose a solution

World Financial Group Staff Review

3.3
Stay away from wfg don't touch it with a ten foot pole. If u wanna lose most of ur family and friends then this job is good for u cause all ur loved ones will stop answering ur phone calls. They r very good at selling u dreams and remember those r just dreams.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#714489 Review #714489 is a subjective opinion of poster.
Location
Surrey, British Columbia
Reason of review
Poor customer service

3.0
I had an experience where Pablo Johnson was trying to sign me up as a client. He says he has at least ten years experience in this business. When I asked him about his background he says that he has a masters degree in finance from California State University in...
View full review
View full review
Comment
Helpful 10 Not helpful 2
Report
1 comment
#1021541

I have no idea who Pablo Johnson is.....

There are over 40,000 licensed (Life & health license issued by state), maybe this guy is one of them. If you think he is a scam artist, just report to WFG HQ or call local law enforcement agency.

In the meantime, learn more about other agent, you don't have to buy or join anything. But it may (or may not) improve your financial future.

Reply
3 3
ID
#672733 Review #672733 is a subjective opinion of poster.
Location
Riverside, California
Reason of review
Poor customer service
Loss
$1000

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article