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Contact World Financial Group Customer Service

How to Reach a Person at World Financial Group

Verified Contact Information

Toll-Free Number:

  • 1-877-717-8858
    Copyright Infringement Inquiries
Call Now
Send Message

Customer Service:

  • 1-770-453-9300
    U.S.
  • +1 416 225 2121
    Canada

Complaints/ Feedback:

wfgcanadacompliance@transamerica.com
Canada
wfgfieldrelations@transamerica.com
U.S.

Customer Service:

tfntextsupport@transamerica.com

Legal:

ipmatters@transamerica.com
Copyright Infringement Inquiries
investigations@transamerica.com

World Financial Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular World Financial Group Phone Number
1 (770) 453-9300
Average Hold Time
00:03:10
Average Calls duration
2 minutes
Most Popular World Financial Group Email Address
tfntextsupport@transamerica.com
World Financial Group Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact World Financial Group Customer Service?

Most Popular Number:

(877) 717-8858
Copyright Infringement Inquiries
Total calls: 230 Issues resolved: 6 Last call: Jun 11, 2026

The WFG phone number to contact the company’s agents in the U.S. is 1-770-453-9300. You can call this helpline for customer service inquiries and general information about the company and its services. The professional customer care advisors will answer your questions about life insurance, financial services, and retirement strategies. You can also use this WFG contact to discuss legal inquiries with official corporate office representatives. If you need to get in touch with the company’s office in Canada, dial 1-416-225-2121. The experts dealing with Copyright Infringement Inquiries are available at 1-877-717-8858.

The World Financial Group email for U.S. customers is WFGFieldRelations@transamerica.com. You can send your questions, complaints, and compliments to this address, and the Help Center representatives will contact you to provide information or offer ways to resolve the issue as soon as they study your request. Canadian residents can email their inquiries to the World Financial Group customer service at wfgcanadacompliance@transamerica.com. Another customer support email for general information is tfntextsupport@transamerica.com. To discuss the Copyright Infringement Inquiries, write to ipmatters@transamerica.com. If you suspect you have become a victim of insurance fraud or have noticed the company’s name or logo was misused for fraud, report the issue to investigations@transamerica.com.

You can visit the World Financial Group website whenever you need to reach the customer service team. Scroll the homepage to the bottom and click the Contact option to check the World Financial Group contact information, including corporate office addresses and phone numbers. To file a complaint, find the Complaint Handling link at the bottom of the Contact Us page, choose the office in your region, and click the Send Mail button. Describe your issue in the email and await the response from the customer care team. You can also click the Locate an Agent button in the top right corner of the homepage to find a company representative nearby.

The World Financial Group headquarters mailing address is World Financial Group, 6400 C Street SW, Cedar Rapids, IA 52499, United States. You can send official correspondence and documentation to this office. The World Financial Group address in Canada is World Financial Group, 5000 Yonge St., Suite 800, Toronto, ON M2N 7E9, Canada. The customer service team is also ready to handle consumers’ questions, concerns, complaints, and suggestions sent to these World Financial Group offices. If you have questions regarding the Privacy Policy, the Data Protection Officer at the company’s headquarters is ready to provide information. You can also mail the Copyright Infringement inquiries to the mentioned addresses.

PissedConsumer Club

Contact Information

World Financial Group Website:

World Financial Group Help Center:

Corporate Office Address:

World Financial Group
11315 Johns Creek Parkway
Johns Creek, Georgia 30097-1517
United States

Other Info (opening hours):

Additional Fax Numbers:

Canada: +1416.225.2128


Other Location:

Canada

5000 Yonge St., Suite 800

Toronto, ON M2N 7E9, Canada

More contact details

Fax:

+1844-749-2727

Summary of World Financial Group Customer Service Calls

970 TOTAL
CALLS
01:42 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call World Financial Group?

Account Question:

  • “Inquire my acct”
  • “Can’t get in my account”
  • “Reset password”

Request for Information Question:

  • “To check my account”
  • “About my policy”
  • “Information”

Activation/ Cancellation Question:

  • “Cancellation”
  • “I want to cancel as an agent”
  • “I want to cancel my registration for July 7-10,2025”

Product/ Service Question:

  • “My founds have been accessed by someone else and I need to track it.”
  • “Policy enquires”
  • “Technical support”

Payments and Charges Question:

  • “Trying to get an agreement when I am going to make my payment for the month of April 2026”
  • “Unpaid commission”
  • “Unknow charge”

Refund Question:

  • “I want to get a refund for my agent code”
  • “Refund”
  • “Refund my money”

Employment Question:

  • “To pay off Outstanding Balance”
  • “1099”
  • “W2”

Return/ Replace Question:

  • “Tax return 1099 for last 3 years”
  • “Need some changes in a missed spelled name”
  • “To effect a name change”

Website/ Application Question:

  • “Because of spell applications to recover pill towards suicide and violence app applications covid.card delivers.”
  • “Waiting for Website profile picture approval”
  • “Cannot do test because locked out of website”

Shipping and Delivery Question:

  • “To get the money back”
  • “Never received 1099 form”
  • “I did not receive the email for security validation code”

Staff Question:

  • “Agent Services”
  • “I am not satisfied with the service”
  • “Agent customer service”

Cards Question:

  • “Order business cards”

Other Question:

  • “Frozen importance”
  • “Need to get to human to be sure I am not contracted with them”
  • “Inquiries”

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