
World Financial Group
Reviews and Complaints
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Verified ReviewerWant a refund of registration fees
My friend convinced me to take this opportunity and become member of WFG for future growth. But I didnt know she was doing it for her own benefit, she will get some kind of commission if she recruits more people.
After paying $169. 50 she told me now i have to take a test and spend more money and i have to do same thing with other people and make them fool. Now i know the reality how it works and i am not interested in this. I registered on December 3, 2022 from Brampton location.I am filing this complain on December 5, 2022.
Please refund me my $169.50 as my friend made me fool and took advantage of me to make her money.
I am not interested in this. This totally is a scam.
Preferred solution: Full refund

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Verified ReviewerWfg agent debt
Hi my agent code used to be 19WVKC. I am no longer working for WFG but I still have a debt to pay.
I had done everything I can to pay this debt but I am not being helped to pay it which blows my mind. Its been 6 months and I still have not been able to pay it and move on, I am worried about my credit and dont want this to go to collections. I had been advised to pay it online but it does not work for me, I have tried several cards but it wont process and tells me to go contact customer service. I have mailed and filled out my credit card information but I was told that they dont accept those because I am no longer an agent.
This is absolutely ridiculous, it should not be this hard to pay off something. Please help may this, and dont just refer me to an online payment through the wfg website, I am tired of getting that message back.
Preferred solution: I would like to settle my debt but no one is giving me a solution. It takes weeks to get a response.
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Verified ReviewerVery bad experience
Actually my friend refer me to register here. I am not interested in it now and i want to cancel my registration and i want to get my money back
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Coustomer service
I was signed up on 1st August 2022 with wfg to become an associate and within 24 hour I was trying to contact but I did not get response from them. However, I decided that I was no longer interested and wanted to back out and be refunded my registration fee (169.50 $).
I have not attended any official meeting so I ask for a refund, as it also doesn't state in the acknowledgment I have that it is non-refundable.
it mentions some monthly additional fees that come with being licensed, which were not mentioned to me during my recruitment process. I am also requesting that my information be deleted and that I'm withdrawn from the company.
- Good business opportunity
- Use people for benefit
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant to cancel my registration
Actually my friend refer me to register here. I am not interested in it as i have not enough time to do all that things.
- Very bad feedback
Preferred solution: Full refund
User's recommendation: Don't register here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer$125 application charge refute
Hi,
A broker asked me to pay for a class/background check and I later did some research on the company and contacted many departments from WFG and trans America support. I was not able to reach help with multiple agents on the line.
I would like my refund for the $125 charge that I had to pay to apply to the company.
Ive gone from Sales, Licensing, and multiple other departments with no help. This is the most frustrating experience Ive had with support.
- Refund policy
- Worst customer service
- Use illegal tactics to pressure people to join
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |STATUS OF SUBPOENA SERVED ON 7/26/22
Please provide status of subpoena served 7/26/22 requesting personnel records on:
Reggie Whitely aka Reginald whitely.
Preferred solution: subpoena records
World Financial Group / Transamerica Financial Advisers, Learn the TRUTH
Do you want the truth about World Financial Group, now rebranding themselves as Transamerica Financial Advisers?????
I was in the trenches with this company for many years and I know firsthand the truth behind this company.
What do they really do? They sell you a dream. They are in the business of selling you a dream of financial independence. They sell the dream of having the income to support a better lifestyle for you and your family, to be able to spend more time with your family. To set yourself free of debt and never having to work again. To earn travel bonuses, Rolex watches, Super Bowl style rings, cars......etc.
The Reality. You will become a professional meeting attender. You will spend even less time with your family. Be prepared to sit in meeting after meeting after meeting after meeting. Why??? Because you need to be trained. They will tell you to come to the office to get training on financial concepts and how money works. They will tell you enough to get you excited and that's the point. To keep you excited so you keep coming back and bringing more and more people to meetings and "big events". To keep you excited so that when you tell people about the "business opportunity" your true enthusiasm shows and they get excited and want to know more and agree to come to a "open house", "career night", "grand opening", "interview", "corporate overview", "business presentation meeting", "one on one", "group hiring interview".
You will be instructed and encouraged to bring and solicit your "warm market". What's that??? Your friends and family, co-workers, people off the street.....whoever you know or meet, they don't care. Just bring a body to fill a chair in the "corporate overview, BPM" to hopefully get them interested enough to join or buy a product so that they too get excited and the whole "churning" machine keeps running. The problem with using your warm market is you will soon find that your friends and family will start to avoid you and may not even take or return your calls. Good luck with that. The WFG/TFA leadership will assure you that those who avoid you are the ones missing out and that you represent a "noble cause" and not to be discouraged.
The Reality. Be prepared to spend all your time and money on meetings, seminars, self-improvement, getting licensed, rent, "plug in fees" and attending "Big Events". Big events are motivational seminars that parade a lot of people across a stage to receive recognition. That is awards, prizes, plaques, swords and sometimes even an actual check. As an observer to all this, you would think that these people are winning big time and making big money. Don't believe it for a second. This is a psychological manipulation and powerful marketing tool to keep on existing agents and recruit new ones. Most of these award winners are broke and pretending to be something they are not, making money they are not.
Expect to be pushed beyond your "comfort zone". When you could be at home with your kids, you will be in meetings. When your spouse is home at night, you will be "in the field" doing sales presentations; most likely for skeptical people who can't afford the products you sell anyway. When you have no money, you will be pushed to attend the next "big event", you will be encouraged to "find a way", "go all in", "risk all to win all", "if you can't afford to be there, then you really need to be there", "if you miss this, it will be the biggest mistake of your life", "if you don't attend you will be setting your business back by at least a year" they are masters of manipulation. They will make you feel like a loser if you do not comply. Their psychological power of manipulation is very compelling. They instill an environment of brutal competition, pitting associates against one another for greater production in the "base shop" and the loser is often publicly humiliated and stands to lose money as a consequence.
The reality is these "big events" cost a lot of money, offer little substance and are comprised of very little product training. There are several product providers that basically pitch you to sell their product. You will be expected to compete for seating that sometimes turns into pushing and shoving and battling for the first come first served seating. Some people try to reserve seats often winding up in heated arguments. Ridiculous. If you attend a big event be prepared for little sleep, hurried breaks, long winded testimonials from people that are misrepresenting the truth and a whole lot of pie in the sky dream selling. These people are masters of manipulation and intertwine their own religious beliefs to add to the perception of their conviction and belief in the business. Do not be fooled. Make them prove what they say.
The Business Format System. This is the "Bible" of the business. The ideas are sound; in fact the whole business model of WFG is great. The compensation is fantastic. So here are some encouraging words and what had initially given me hope. Again, the business model is AWESOME. But unfortunately, it is only a model. Here is how it works.
"The Law of Big Numbers". They will tell you that if you want to win big, then you will need to build a huge team, a "big base shop". They will tell you things like "get 10 and it's all over". They will show you presentations showing 10 agents with 10 sales at an average of $500.00 per sale will earn you $10,000 a month. Don't believe it. The numbers look good and it seems easy enough. Don't believe it.
"Charge backs" What is this???? Basically, when you sell an insurance product the buyer has a "look over period" to decide if they want to keep the product. If the client cancels....and they often do; your commission is reversed. If your following month's sales are low; you will actually end up owing the company money. So, you spend all your time in meetings, study for days on end and pay to get licensed (you have to be licensed to sell insurance products ((with some exceptions)), then you take time away from your family to go on a "field training appointment", you pay for gas, wear and tear on your vehicle, sit in front of a skeptical couple, try to fit them into a product, overcome objections, fill out the application, if you succeed in convincing them in a product, submit the application.....hopefully it's all filled out correctly or it will be rejected, order and schedule a medical exam, submit to underwriting and hopefully your client does not get rejected. Are you still with me????? So hopefully your client is approved and gets a good rating so that they can actually afford the policy. You may need to show that the client has sufficient "discretionary income" to buy the policy.
Congratulations!!!!.....the app was approved and the client is issued the policy. It's not over yet folks.....this is the simplified version....complex cases can require mountains of paperwork......Now you must deliver the policy to the client and you do. The client realizes the extra $400 a month is really cramping their lifestyle and is a burden. They cancel, you get a "charge back" and now all your time, effort and expense is down the drain. So you say, what happened??? Understand this...It's your fault. You wrote "bad business", "you're in the wrong market", "you oversold the client".....whatever it is, it's YOUR FAULT, even though you did EVERYTHING right. I'm telling you the psychological impact is overwhelming.
When you get frustrated and want to quit you will hear things like, "mental toughness", "would you quit on your hopes and dreams", "quitters never win".....they will mess you up in the head so bad that you stay on, plugging away, going deeper and deeper into a very dark place. This is also part of the psychology surrounding building a team, a "base shop". Now you are directly responsible for those you have brought in under you and to the clients you have sold products to. Most people find it impossible to quit under these circumstances that they continue, regardless of their personal dilemmas.
The Reality. Don't believe the hype....This is MLM.
This may be your reality.
Here are my suggestions.
If you are approached as a client, take a look and compare companies, products, costs and services. The products WFG/TFA offer are legit and may be good for you. The problem is the sales person, in most cases, is not an expert and has just enough knowledge to pass the licensing exams. So don't think for a minute that you're in competent hands and dealing with an experienced industry professional.
Understand that WFG/TFA will take ANYONE on as an agent as long as they do not have a felony or financial related criminal CONVICTION. Yes, a conviction. A person could have been arrested multiple times for anything and had the case dismissed or any circumstance not resulting in a conviction and they are eligible to become a WFG/TFA agent. WFG/TFA agents come from all walks of life. One WFG agent is currently (2011) awaiting trial for rape and assault while impersonating a police officer......so BEWARE!!
This business attracts all types of people. Some are not so good. Truth, there are also A LOT of very good people. I have to give them credit. But in my opinion WFG/TFA need to raise their standards of who they accept BIG TIME!!!!
If you plan to join the company as an agent; my words of advice are: ask A LOT of questions and be prepared to go around in circles in getting a straight answer. Ask to see tax returns of the people trying to portray themselves as millionaires.....they will sell themselves with such conviction and confidence that you should be equally assertive in having them prove it. You will be astonished at how many broke millionaires and outright liars you will find. Go in with your eyes wide open.
WARNING: DO NOT GO FULL TIME NO MATTER WHAT UNTIL YOU ARE TRULY MAKING A LEVEL OF INCOME FROM WFG/TFA THAT WILL SUSTAIN YOU WITH A MINIMUM OF 6 MONTHS RESERVE.
Understand that your life will be consumed by this business. Understand that the claims they make ARE TRUE......what???? Yes, the claims are true. There are people making big money......the truth is, VERY FEW......let me say again, VERY FEW. But maybe you are a "stud", and you are different and think you can rise against all odds and make it....some do. Good luck. I can only say that if I had been given the truth up front....I would have stayed with my $175K a year job and never, ever gotten involved with this company.
There are some positives to WFG/TFA, there are things to be learned, but there is a cost. They tell you it's FREE education. Don't believe it.
I have seen very little positive effect over the masses of people that filter through the company. The only positive effect, financially speaking, is for the top dogs. The people at the top of the organization. Their success is fed by the small people at the bottom. Consider this. The law of big numbers, tons of people "filtered" through the system. One product here, one there, a ticket here and there……multiplied by thousands and thousands all the while, small parts of those profits "rolling up" to the "up-line". Get the picture. The big fish are fed by the efforts of the small fish who dream of becoming a big fish. Good luck.
I have seen a very few profit in riches beyond what most people can ever hope to earn. But this is only a very, very, very few. Not like 1 in 10. More like 1 in 100,000 and that is a conservative estimate. And it is maybe 1 in 1,000,000 that really hit it big.
I have seen savings lost, families destroyed, foreclosures, bankruptcies, divorces, suicides, criminal activity, assaults, deceit, sexual harassment, credit cards maxed out, cars and other property repossessed, depression, despair, hopelessness, addiction, stress, stress related illness and all kinds of very bad things happen to good people all trying to fulfill this so called dream. It is a dream and for most will only be just a dream and nothing more. Unrealistic, unobtainable and understand the little fish only feed the bigger fish. No matter what success you have in the company, someone upstream (up-line) reaps the benefit of your hard work. Yet you alone will suffer the losses when they occur.
Don't believe the hype. For all of those who have posted such positive comments about the company all I can say is......keep drinking the Kool-Aid.
If my words help just one family stay together, prevent one divorce, separation, foreclosure, bankruptcy, suicide or other ill fated consequence.....well then my time was well spent here.
I challenge anyone to refute and disprove my words....trust me; I know what I am talking about. I could name names, but in fairness, it is everyone's right and responsibility to make their own decisions. My biggest complaint / concern is that the WFG/TFA leadership is NOT telling the truth about what really happens. They are way too busy dream selling and not reality telling.
I was successful with this company, but ultimately lost far more than I ever gained and it nearly cost me everything. My marriage, my home, all my money, my health, my sanity, my possessions, nearly all lost. I woke up just in time and I hope this helps anyone considering getting involved with this company.
Bottom line, BEWARE. Forewarned is fair warned. Participate at your own risk and if you proceed remember you read this. I told you so.
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Verified ReviewerFull access suspension on my account
Its says please allow 24 hrs for my WFG to be restored following the completion of WFGIA renewals and all outstanding education requirements.
- American financial recovery and protection
- Follow the system desire to help others
- Consistent motivation from team
Preferred solution: Unrestricted access to my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |World Financial Group Card
Hello,
I was issued a credit/refund of $100 to my prepaid card, and the Merchant ID is wfg174****
I know the last 4 digits (7931), but I need the entire card number
Who can help me obtain this information??
PLEASE REPLY.
Thanks Ali Mirmiran
Preferred solution: Full refund
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Verified ReviewerCommission
Hi:
I would like to know how my commissions were calculated, since I feel I didn't receive the full amount that my upline had calculated for me.
I called the customer service before, but did not receive any help from them.
My Wfg id is: 17wwtc
Preferred solution: Commission explanation for WFG agent
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Verified Reviewer |Resolved: My id #
I sent the review by mistake.
Would you please send me my id #. I have forgotten it.I am an agent as of January 17 2022.
Sonja McRoy
Preferred solution: Just reply wit id #
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Verified Reviewer |10ZBAC
10ZBAC my account is closed without reason. Fgknnbhjjnnvfdsruiijjgccnkkkyyfvbnkijhggvbnjhfsryijjbxddu gguiib gt7uih
Preferred solution: Full refund
User's recommendation: Dyuikbvh
E&O fees
Hello, My name is Jorvanie Teo Donfack Dongmo, l' m currently an Agent. l receives a message from my mentor saying that l may be terminated if l don't pay my E&O. This time around things are a little bit difficult on me between school and some other stuff that l have to take care of, but l would like to know if l got terminated, when soon can l get back in the system?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI WANT A REFUND
My mom had recruited me and I was not aware that this had cost money at all. She led me on by saying would you like to help me start a business This is obviously not what i had in mind.
There was never a clear explanation to what exactly she got me into. I thought initially this was a job interview. HA. After two meetings the agent had pressured me to pay the starting fee of $100 and when I asked for more details of what exactly im starting there was never transparency.
Or a clear answer. He said Id have to pay to be educated. All the meetings were inconvenient and I wasnt at all interested but the aggression for sales sent alarms off in my head. My mom said its embarrassing to say no and to give him my card number.
BIG MISTAKE.
I want nothing more but my $100 back considering they cant refund my wasted time. I wasnt taught anything let alone receive a license.
- I feel having misled
- Nightmare
Preferred solution: Full refund
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I can confirm from all the lingo that he's spent quite some time with WFG. I am still forming my own opinion but I agree that WFG is great and broadcasting their "exciting journey of becoming financially independent/a business owner"
The original message is from 2011. WFG recently held a Convention both in Las Vegas and virtually.
One of the first days involved the Awards session, which is largely a parade of agents across a stage. One of the top earners made ten million dollars (1099) income, an Indian fellow who was a taxi driver when he first joined WFT about nine years ago. From there down came the parade of folks who had newly hit highs in their businesses. There wasn't time or space to congratulate the new $100,000 earners (and remember, there are a large number of earners who are making over $100K but under $250K, the next plateau, who won't be recognized until they actually hit that $250K figure).
There's absolutely no question that a huge number of people are doing well. That said, this is not an opportunity for everyone, and I'd venture to say that's true of 80% of the people who join WFG. The truth is that most bail; the process isn't easy or quick. But WFG is honest about how you build a business within the company.
The MLM aspect is more like that of real estate agents, and particularly brokers who house desks for a large number of agents and charge a percentage of each agent's commission. It's being adopted by more insurance and financial companies to supplant the "poaching" aspect of the old-school hiring practice, where competing firms offer incremental percentage increases in commission to agents with other companies who have a large current book of business. In WFG, promotions are merit-based. As a result, it's perhaps the best financial company for female agents, who are just as likely to be million-dollar (and above) earners as men.
The products are legitimate, the financial companies working with WFG are among the most prestigious on the planet (and there are a ton of them, some of whom have actually adjusted their programs to the WFG model) and the most well known. Most of the folks in WFG are honest and transparent about the time and effort required to ascend to the various Marketing Director and above positions, and the folks who are already there are available for consult and help.
Ohh goodness! you really took time and wrote such a long list of why WFG was not a successful opportunity for you!
All I can say is not about the firm itself but how you perform and apply what you learn during all those trainings!!!!
of course you need training, in any other business you'll see the same, but what you have done with that knowledge???? if nothing then yes, you gonna be frustrated like this!
Ohh goodness! you really took time and wrote a bunch of drivel. Shame on you!
Thank you.
I earning more than your thinking and that what matter. If you want earn good money as well, please contact me.
Thank you for negative views, it shows we matter. :)
thx
Very helpful! Thanks for the warning you shared.
great advice. Thank you!
I totally agree. I was lured into it, but luckily i researched and took a step back.
Not everyone can be as honest as you. It was too good to be true to me.